Refund policy

Return & Refund Policy

Due to the nature of our products, all sales are final and we do not accept returns for any reason. As a seller of consumable food items, we cannot restock or resell products once they have left our possession.

However, your satisfaction is important to us. If you experience any issues with your order, please contact us by email. After reviewing your request, we may offer a replacement or refund at our discretion.

We appreciate your understanding and support. You can always contact us for any refund or replacement question at beachtreats.sweets@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your issue and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your refund, please contact us at beachtreats.sweets@gmail.com.